MB8 is fully committed to protecting the privacy and personal data of every user. This document transparently explains how we collect, use, and safeguard your information in accordance with the highest security standards.
Your privacy is not merely a legal obligation to us – it is a responsibility we take seriously every day.
All data transmitted between your device and mb8 servers is protected with 256-bit SSL encryption – the same standard used by leading financial institutions in Malaysia.
Your personal data is stored on servers protected by firewalls, strict access controls, and continuous 24/7 monitoring to prevent any unauthorized access.
MB8 will not sell, rent, or disclose your personal data to any third party for marketing purposes without your explicit consent.
You have the right to access, correct, or request deletion of your personal data at any time. MB8 provides a straightforward process for managing your privacy rights.
All mb8 data management practices fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a user are always protected.
We clearly inform you about what data is collected, why it is needed, and how long it is retained. There are no hidden practices in the way we manage your data.
MB8 ("we", "our platform") takes your privacy very seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the MB8 website and app.
This document is drafted in accordance with the Malaysia Personal Data Protection Act 2010 (PDPA) and forms part of the overall agreement between you as a user and MB8. By registering for or using MB8 services, you agree to the way we handle your personal data as described in this policy.
Important Note: This Privacy Policy applies solely to the MB8 platform. We are not responsible for the privacy practices of any websites or services that are not under the direct control of MB8.
MB8 collects your personal information through several means depending on how you interact with our platform. The types of data collected are as follows:
| Data Category | Example Information | How It Is Collected |
|---|---|---|
| Identity Data | Full name, identity card number, date of birth | Registration & KYC |
| Contact Data | Email address, phone number, residential address | Registration form |
| Financial Data | Bank account number, transaction history, account balance | Deposits & Withdrawals |
| Technical Data | IP address, device type, web browser, operating system | Automated system log |
| Usage Data | Betting history, session times, pages visited | Activity within the platform |
| Communication Data | Live chat conversation records, support emails | Interactions with our team |
MB8 does not collect your full credit or debit card number. All payment transactions are processed through payment gateways with their own PCI-DSS security certification. We only receive transaction reference information, not full card details.
The personal information we collect is used solely for legitimate and specific purposes. MB8 will not use your data for any purpose beyond those stated below:
Our Guarantee: MB8 will not use your personal data to make automated decisions that negatively affect you without appropriate human review.
MB8 does not sell your personal data. However, in certain limited situations, we may share some of your information with the following parties for legitimate purposes:
We work with carefully selected third-party providers to deliver support services such as payment processing, platform analytics, technical support, and identity verification services. All such providers are required to maintain the confidentiality of your data and may only use the information for the purposes specified in their contractual agreements with MB8.
MB8 will disclose required information to law enforcement authorities, financial regulators, or courts when mandated by Malaysian law or a valid court order. In such situations, we will notify you in advance where permitted by law.
If mb8 is involved in a merger, acquisition, or asset sale, user data may be transferred as part of that transaction. You will be notified via your registered email and in-platform notification before any such transfer takes place.
Protecting your personal data from unauthorised access, disclosure, alteration, or destruction is MB8's top priority. We implement multiple layers of technical and operational protection to ensure the security of your information:
Incident Response: In the event of any security breach involving your personal data, mb8 will notify you within 72 hours of becoming aware of the incident, in line with data protection best practices.
MB8 uses cookies and similar tracking technologies to enhance the user experience, analyse platform traffic, and ensure the security of your login session. The types of cookies we use are as follows:
These cookies are required for core platform functions such as login authentication, session security, and language preferences. They cannot be disabled as the platform will not function properly without them.
These cookies collect information about how you use the platform – the most frequently visited pages, time spent, and any errors that may occur. All information is collected in aggregate form and does not personally identify you.
These cookies allow the platform to remember your preferences such as username, display language, and other personal settings to provide a more personalised experience.
You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality of the MB8 platform.
As a mb8 platform user based in Malaysia, you have the following rights regarding your personal data under the Personal Data Protection Act 2010:
Request a copy of the personal data we hold about you at any time.
Correct any inaccurate or incomplete data in your profile.
Request deletion of your personal data, subject to relevant legal obligations.
Object to the processing of your data for marketing or other non-essential purposes.
Receive your data in a machine-readable format for transfer to another service.
Restrict how we process your data in certain situations while a dispute is being resolved.
To exercise any of the above rights, please contact the mb8 customer support team via Live Chat within the platform. We will process your request within 14 working days.
MB8 retains your personal data only for as long as necessary for the purposes stated in this policy or as required by law. Our general retention guidelines are as follows:
When data is no longer needed, it will be securely deleted using methods that ensure it cannot be recovered.
The mb8 platform may contain links to third-party websites or services in certain contexts, such as payment providers or game providers. This Privacy Policy does not apply to any such third-party websites or services.
We encourage you to read the privacy policy of every third-party website you visit. MB8 is not responsible for the privacy practices or content of websites outside our control.
Reminder: Third-party game and software providers integrated within the MB8 platform are subject to their own privacy policies. However, all such providers are selected based on their level of privacy and security compliance.
MB8 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our business practices, new legal requirements, or improvements in how we protect your data.
When there are significant changes to this policy, we will:
Continued use of the MB8 platform after any changes are published will be deemed as acceptance of the updated policy. If you do not agree with the changes, please discontinue use of the platform and contact us to close your account.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way MB8 handles your personal data, our team is ready to assist you.
You can reach the MB8 Privacy & Data Protection team through the following methods:
Our Commitment: Every privacy complaint or enquiry will be handled with full attention and kept confidential. We value your trust in mb8 and will always strive to ensure your privacy is fully protected.
Enjoy a safe, transparent, and responsible wagering experience on the MB8 platform. Register today and bet with complete peace of mind.